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The Zerorez Way

We're committed to doing the right thing for the environment, our customers and our franchise owners. 

At Zerorez, we’re crazy about clean (some might say obsessed). We’re committed to doing the right thing for our customers and the environment. We’re revolutionizing the carpet cleaning industry with our innovative and scientific approach to cleaning.

The idea for Zerorez was conceived by co-founders, Gaylord Karren and John Hopkins in the early 90s while they were managing several thousand rental properties in Houston and Dallas, Texas.

Second only to payroll, the largest expense each month was the cost of replacing carpets. They had over 2.5 million square feet of carpet in their properties, and every time a tenant moved out, they needed to clean the carpets for the next tenants; but no carpet cleaner was able to clean the carpets well enough to “keep them on the ground.” So, Gaylord and John were spending over $100,000 every month to replace carpets.

“There must be a better way,” they thought, so they dug in and started researching. Come to find out, there were two major problems: the products used to “clean” with, and the ineffective removal methods.

Think about it: soaps attract and hold on to dirt—like dirt magnets—and you don’t get ALL of that soapy residue out of the carpets, it continues attracting dirt, which causes the carpets to get dirtier faster, and eventually wear out.

Armed with this information, and ideas gleaned from techniques used in the oil and gas industry, Gaylord and John developed the Zerorez Cleaning Process™, designed to clean carpets and other surfaces... the right way.

Our Story

Annual Revenues
Customers Served
Franchise Locations 
The competition simply cannot out-clean the Zerorez Cleaning System™. Customers can literally see and feel the difference. 
Highly trained cleaning specialists, committed to creating raving fans, produce outstanding results and lifelong customers.
Combining our innovative technology with our pledge to serve, results in financial and personal success.  

We've got cleaning down to a science.


Zerorez® is the greenest, cleanest, carpet cleaning company. The Zerorez® Technology provides a better clean for many types of flooring, upholstery, grout and tile, granite and more. Expanded service lines for higher market penetration.

12577 South 265 West, Suite 3A Draper, Utah 84020

(385) 213-6007
Available: 8am - 5pm, M-F MST


© Zerorez Franchising Systems, Inc.

“Building my Zerorez Franchise (like building any new business), has required a lot of effort, yet has been the most satisfying experience I have ever had! Like any great journey, there have been many people, both in and out of the Zerorez family, who have helped guide me along the way. As Robert Frost said, ‘Two paths diverged…and I took one less traveled and that has made all the difference.’ I love owning a Zerorez Franchise.”

Steve Colton, Owner, Zerorez Atlanta, Greenville, Columbia, Cincinnati & Tampa

Zerorez has revolutionized the carpet cleaning industry, and we are doing the same thing for our franchise partners. As the industry continues to grow, no other brand has the competitive edge to dominate in the market.

Zerorez has established proven methods to help franchise owners be successful.

Demand for healthier, more effective cleaning options is on the rise and Zerorez is uniquely positioned to provide the cleanest, most effective solution available.

In an industry as mature and technologically stagnant as the carpet cleaning industry, Zerorez stands out as an innovator and a disruptive force for good.

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“Two powerful things about being a Zerorez franchisee is the relationship with other franchisees and the cleaning power of Powered Water®. The other franchisees are willing to help you be successful, and the Powered Water® is part of the ‘magic’ that helps customers choose Zerorez each time they need their carpets and living surfaces cleaned.”

Casey Ashdown, Owner, Zerorez Phoenix and Tucson 

Training and Support

New franchise owners benefit from world-class technical and business management training, to help learn the business quickly and effectively (no matter their backgrounds). 

The support network includes industry experts in marketing, operations, training and development, as well as experienced franchise owners who are willing to share their strategies, and insights.

The training resources go far beyond just carpet cleaning. Zerorez owners have access to world class training modules from FranklinCovey. 

Zerorez offers an immersive training program that includes two weeks at the corporate offices and one week in your own market. 

Annual conferences offer on-going support for franchisees and their management teams. 

Zerorez has partnered with FranklinCovey to provide world-class leadership training modules for our franchisees.

“I had been looking into various businesses and franchises for several years before I decided on Zerorez. Not only was I impressed with the patented technological advantages and the strong commitment to service, I really felt like the corporate team put together a strong training program to get me up the learning curve as fast as possible. Since I had not been in the industry before, I needed a full program, from being on the van to answering calls to managing all aspects of the business. The corporate team went above and beyond to get me what I needed.”                            

Anthony Holmes, Owner, Zerorez Puget Sound 

Growth and Marketing 

Zerorez provides a proven marketing model that helps franchisees gain a competitive advantage out of the gate.  Our unique marketing approach and tools help franchisees optimize their marketing budget and build a loyal customer base.

Access to talented, brand-loyal media buyers, digital agencies, graphic designers, and more. 

Turnkey marketing systems that includes locally optimized websites, email automation, and a proprietary CRM.

In-depth customer research and analytics that drive brand and messaging guidelines. 

Franchising Options

Zerorez offers various franchising options—depending on your market size, available capital, and growth goals. Whatever the size, all Zerorez franchisees enjoy "protected territories" so you'll never have to compete with other Zerorez franchisees.

Take the Next Step
Founders, Gaylord Karren and John Hopkins recognized the need for a better way to clean carpets and began their research.
The first locations opened in Dallas, Texas and San Diego, California.
The first franchise locations opened in Salt Lake City, UT and Spokane, WA. 
Zerorez Franchise Systems surpasses $50 million in total revenues.

Timeline of events

Make History With Us
Gaylord Karren, John Hopkins, and James Stone started Zerorez® Franchising Systems, Inc. with the goal of becoming the industry’s only zero residue® carpet cleaner.
Zerorez Franchise Systems surpasses $100 million in total revenues.
Zerorez currently has 57 franchises across the United States with many more in the pipeline.

The Zerorez Difference

Tools For Success

Customers Served
Annual Revenues
Request Your Free Franchise Kit Today

Questions? Call: (385) 213-6007